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Everything you need before you see us

Sie Eyecare Patient Center

We want the time leading up to your appointment to feel just as easy as the visit itself. Here you can find helpful information you may need before coming to our Charlotte eye clinic, including new patient paperwork, insurance details, and payment information. If you still have a question, give us a call. 

The interior of an optometrist’s office has a wooden floor and a white desk with chairs and a monitor.

New here? Let’s get the paperwork out of the way

New Patient Forms

If this is your first visit to Sie Eyecare, please complete our required New Patient Health History Form before your appointment. You’ll need Adobe Reader® to download and complete the form.

Download and print the form using the link below, fill in the required information, and either fax your completed form to our office at 704.548.0077 or bring it with you to your appointment.

A person is holding a clipboard with a pen and paper while another person is sitting beside them and holding a clipboard with a pen.
A smiling woman with glasses is sitting in front of a man, perhaps an optometrist, inside a shop with glass windows.

Have questions about paying for your care?

Insurance & Payment Information

Understanding your benefits shouldn’t feel harder than taking care of your eyes. Sie Eyecare works with a variety of vision and medical insurance plans and offers payment options to help make your care easier to manage.

Because benefits and coverage can vary, we encourage you to learn more about the plans and payment options we currently accept or contact our team with questions about your individual coverage.

Cancellation & No-Show Policy

We understand that sometimes your schedule changes. If you need to cancel or reschedule your appointment, please let us know at least 24 hours beforehand.

Appointments canceled or rescheduled with less than 24 hours’ notice are subject to a $35 fee. The same $35 fee applies to missed appointments.

A closeup view of an empty eyeglasses shop with white ceiling lamps and wooden flooring.